Too much or Too Little? Cognitive Load in Artificial Intelligence Chatbot and Administrative Burdens

Jeongmin Oh

Assistant Professor
Department of Public Administration
Department of Science and Technology Policy
Department of Data Science (Joint Appointment)
Hanyang University

Research Affiliate
Center for Cyber Strategy and Policy
School of Public and International Affairs
University of Cincinnati

My research interests include Behavioral Public Policy, Administrative Burden, cybersecurity and Digital Governance.