Research

Publication · 2022

Building Disaster Resilience Through Trust in Government: Lessons from Citizens, Experts and Public Managers’ Perspective

Oh, J., Lee, D.

Social Science Quarterly, 103: 1647– 1658

DOI
Trust and cooperation in disaster recoveryAcross citizens, experts and local public officials in South Korea's 2017 emergency management survey, greater trust and better-rated cooperation were each associated with stronger ratings of government disaster capacity.TRUST AND DISASTER RESILIENCETrust and cooperation in disaster recoveryA shared pattern across citizens, experts and public officialsTrust in governmentGreater trust was linked tostronger ratings of governmentdisaster capacity.Working togetherMore positive views of cooperationwere also linked to stronger ratingsof government disaster capacity.South Korea · 2017 National Survey on Emergency Management

Abstract

Objective

This research investigates the impact of collaboration and trust on disaster resilience, conducting a comparative analysis among groups of the public, experts, and public officials.

Methods

This research employs the 2017 National Survey on Emergency Management, conducted by the Korean Institute of Public Administration. Using a random quota-sampling method, data were collected from a total of 1800 citizens, 200 public officials, and 56 experts through an online system. The study compares the impact of public trust in government on organizational resilience perceived by experts, citizens, and public officials, employing hierarchical regression analysis.

Results

The analysis results are as follows: First, in the case of citizens, it was suggested that government trust and collaboration have a positive effect on disaster resilience. Second, in the case of experts, it was suggested that government trust and collaboration have a positive effect on disaster resilience. Third, in the case of public officials, it was suggested that government trust and collaboration have a positive effect on disaster resilience.

Oh, J.
Lee, D.